Contact
Talk to a China specialist
Tell us what you are planning — a journey, a visa question, a medical visit or a business delegation — and the right person will reply personally.
info@chinamira.com
Best for detailed itineraries, documents and quotes. Answered within one working day.
+8615900648668
Fastest for quick questions before booking and for on-trip support.
Travel trade
trade@chinamira.com
For agencies, tour operators, DMC requests and partnership enquiries.
01
A person, not a bot
Every enquiry is read and answered by a China-based specialist who handles your journey end to end.
02
One working day
We reply within one business day — usually the same day during China office hours.
03
No pressure, no spam
We only use your details to answer this enquiry. Nothing is charged until you approve a plan.
Where to start
Pick the route that fits your question
- Plan or price a journey
- Send the enquiry form below, or email us with your dates.
- Visa or invitation letter
- Use the visa invitation page — it collects the exact fields the letter needs.
- Guide & car only
- Use the guide & car page to see indicative pricing first.
- Medical travel
- Use the medical travel form so we can match hospitals to your case.
- Business / MICE delegation
- Use the business travel form with headcount, cities and dates.
- Already booked
- Email us with your order number, or WhatsApp for anything urgent on the road.
Office hours
Monday – Saturday, 09:00 – 18:00 China Standard Time (UTC+8).
Travelling with us? You receive a 24/7 emergency contact before departure.
We never ask for card details by email or chat — payments are made on our secure payment pages only.
Enquiry form
Send us a message
Two short steps: your contact details and how we can help, then the details of your request.
Step 1 of 2 — takes about two minutes. Fields marked * are required.
Before you write
Common questions
How quickly will I hear back?
Within one working day (Monday–Saturday, China Standard Time). Urgent on-trip matters sent by WhatsApp are usually answered within a couple of hours.
Is there a fee to enquire?
No. Planning, questions and quotes are free — you only pay when you decide to book a service.
Which language can I write in?
English is our working language; we also handle enquiries in Chinese, and can bring in Arabic, Spanish, French, German, Russian, Japanese or Korean colleagues where needed.
Where is your team based?
Our travel designers and operations team are based in Shanghai, China, with local guides and partners across the country.
Prefer reading first? The full FAQ covers visas, seasons, payments and on-trip support.
